Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS or worldwide local shipping companies with tracking and drop-off without signature.  Whichever shipment choice you make, we will provide you with a link to track your package online where available.

We monitor the shipping of items from manufacturer to your door. We will contact you if an item is lost and offer full refund 

UK dispatched Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects. Worldwide manufacturers will send without shipping cost but may take up to 14 days to arrive. This is how items are up to 70% cheaper than elsewhere. 

Boxes are amply sized and your items are well-protected with discreet packaging.

UPDATE Please note We are monitoring tariffs for the USA. At this time we are seeing changes happening daily and weekly. We can not be sure if charges will be added to your item if it originates in Europe or China .  We hope than any costs are not passed to you but we can not guarantee this at the time of writing

Your item can be cancelled for full refund, before dispatch from Manufacturer. After the item is on route the refund can be made after the item is returned to manufacturer by yourself. We can assist with this and get postal information for return. Items of intimate nature can only be returned, unused, unworn and unopened. This is due to hygiene laws.